What happens when you stop thinking of AI agents as chatbots and start treating them as workers in a pipeline? This is the story of turning a sprawling Jira backlog into a self-orchestrating system, and the lessons learned along the way.TL;DRWe built an agentic workflow that automatically discovers Jira tickets, enriches them with context from source control, and produces structured summaries that make tickets actionable, all without human intervention. In practice, this pipeline processes dozens of tickets weekly and reduces triage time from hours to minutes, giving developers immediate contevia Red Hat Blog https://ift.tt/tiSV9ol